Suffolk Shutters Solution for Andy

Andy from Suffolk contacted us about his shutter order because he was looking for some advice about how many panels to fit at each window.

When a customer contacts us, because we only offer DIY shutters, we often find it easier to see a digital photo of the customers window.

Everyone describes things in a different way, So your window description might be completely different from what we are visualizing at the end of the phone.

Andy kindly sent us photos of his windows, which we marked up and send back to him to show him where to measure for his shutters and to offer him some design advice.

I first contacted The California Company because I really wanted to makes sure that my shutters would suit the windows and not look too overbearing. The shutters I was ordering for my windows and door had to be practical too as we use them all the time.

I sent in photos and they were marked up by you and I got great design advice about how many panels to use and where to fit the shutters.

I just wanted to send you a quick note to let you know that I have fitted the shutters that you helped me order and they look great.

Everything arrived so well packed that it was all in perfect condition. I couldn't believe how easy they actually were to fit either. It only took me a few hours and it wasn't a small area being covered.

You really do seem to have sourced a great quality product, once the frames were put together they shutters fitted in perfectly.

Thanks also for guiding me through the order process over the phone, the discussions about exactly where the shutters would be attached to the walls and making the door shutter panels slightly shorter to allow for a mat have really made the finished product look perfect.